Rats, flies and maggots: The Wigan homeowners plagued by 25,000 tonnes of illegal waste

"That smell of maggots, rotting food and maggots, my house smells like that."

For Louise, not her real name, home has become a hell she cannot escape.

"We just couldn't move for flies, and then we noticed an increase in rats," she says.

Louise lives near Bolton House Road in Wigan. At the end of a row of terraced houses sits a former scrapyard, which has been transformed into an industrial-scale illegal dump site.

The wagons started coming last winter, "20, maybe 30 times a day," Louise remembers.

"Eighteen-tonne wagons. Full of all sorts; nappies, black bin rubbish, chemicals, plastic."

Within a few weeks, she and her neighbours realised the waste was just being dumped, not sorted or managed. It piled up, higher and higher.

They contacted the council, the Environment Agency and the police - but Louise claims no one did anything to stop the lorries.

Her retired neighbour, Tom, says it felt like the authorities "didn't want to know".

Though he does remember someone from the council asking him if he could go and "have a look for them" and "report back" information about what sort of waste was being dumped.

Louise and Tom are both so worried about who could be behind this that they are only comfortable speaking anonymously.

The fire which lasted nine days

By July’s heatwave, the site had long been full. The wagons had stopped months earlier, so 25,000 tonnes of waste, several storeys high, sat festering in the sun.

Lorries and vehicles in the former scrapyard lay buried, unseen, beneath the shredded and rotting filth - and then the fire started.

For nine days, dozens of firefighters from across Greater Manchester fought to bring the fire under control.

The nearby primary school had to shut due to the acrid smoke.

The sheer amount of water needed by fire engines to tackle the blaze left residents without any - while many were forced to keep their windows and doors shut in the 30C-plus heat.

Some were left with chest infections, others were hospitalised.

"I think it's awful to let people live with that toxic rubbish right next to our house after us all asking for help and nothing's materialised," Louise says.

'Absolutely soul-destroying'

The residents of Bolton House Road are not the only victims of this toxic dump.

Last winter, Neil Hardwick rented out three diggers to an individual, unaware of the growing illegal dump site in Wigan.

By March of this year, he had not received several rental payments and had received a call from the Environment Agency warning him about what was happening at the site.

With his daughter Carla, he went to Bolton House Road in an attempt to retrieve the machinery, worth approximately £300,000 in total.

At the site, Carla says a group of men slapped her, as well as spat at her. The men allegedly told her father: "We want you to give us £100,000, and we'll allow you to take your diggers back, or we can cut your throat."

Carla and Neil say an officer from Greater Manchester Police dismissed their report, and claimed their machinery was not stolen.

That officer also threatened to arrest the pair if they did not leave the area, they say.

"I just wanted us to get those machines back. But the fact that a man can spit in a woman's face and get away with it, and the police are not interested, well, it is maddening," Carla said.

The Hardwicks returned to the site 10 days later with officers from the National Crime Agency but found their machines smashed up and destroyed.

Mr Hardwick said the ordeal was "absolutely soul-destroying".

"It's caused us so much grief, damage to business, just absolutely brought us to our knees," he said.

Greater Manchester Police told Sky News there is an ongoing complaint relating to the incident involving Neil and Carla Hardwick at Bolton House Road, and "this process will take time".

"As part of this complaint, our Professional Standards Directorate are assessing all elements of the investigation including all crimes and reviewing bodyworn footage," a spokesperson said.

The £4.5m bill

Finding out how the illegal dump in Wigan happened, and who's responsible, is hugely challenging.

The landowner has not responded to Sky, nor have the companies which allegedly own the lorries seen by residents transporting the waste.

They appear to be either refuse or haulage companies that boast of their environmentally friendly credentials.

One company's website claims it diverts most of its waste away from landfill, and advertises its "innovative approach" to waste management.

"We're passionate about the environment," the website says.

Josh Simons, the local Labour MP, has been outraged by the case.

Speaking before his promotion to the Cabinet Office, he said it is "buck-passing" between Wigan Council, the police, and the Environment Agency.

Mr Simons says he was told at the start of the year that there was a criminal investigation, "and therefore no action can be taken to prevent people from dumping more on the site or intervening".

"That just doesn't seem right to me," he says.

He also says information and financial support from the Environment Agency to Wigan Council has been poor.

"The number [the council] have come up with is about £4.5m to clear the waste.

"Anybody who knows local authority budgets at the moment knows they don't have nearly five million pounds stashed behind the sofa. So what's supposed to happen?"

The land itself is not worth £4.5m - and Mr Simons thinks this makes working-class areas uniquely vulnerable to this kind of crime.

Paul Barton, director for environment at Wigan Council, said: "Our top priority is to ensure those residents feel heard and safe while the Environment Agency carries out their investigation with our full cooperation.

"We want the site to be cleared as a matter of urgency and are continuing to work with the Environment Agency to survey and sample the waste so polluters/landowners - who are the responsible parties - can progress this as soon as possible."

Paul Clements, director of operations at the Environment Agency, said: "We are prioritising local people, businesses and the nearby school as we work… to deal with this illegal waste site as quickly as possible.

"Our staff continue to visit the site and at the forefront of our minds is the impact the illegal waste is having on the local community.

"We are continuing to progress our criminal investigation as a priority. This includes actively pursuing many lines of enquiry, interviewing under caution and using the enforcement tools available to us."

Additional reporting by Adam Parker, OSINT editor, and Niamh Lynch, planning producer

(c) Sky News 2025: Rats, flies and maggots: The Wigan homeowners plagued by 25,000 tonnes of illegal waste