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Military Personnel Support EMAS With Non-Emergency Responses

12th January 2022
Mansfield, Ashfield, Bolsover

Military Personnel Support EMAS With Non-Emergency Responses

Arrangements have been made for 60 military personnel to support EMAS with responding to non-emergency patients in the coming weeks – due to continued demand on the service and the number of colleagues who are unwell or self-isolating due to COVID-19. 

The military personnel will work alongside our Urgent Care ambulance crews who attend non-emergency patients requiring inter-facility transfers or patients who have already been seen by a healthcare professional such as a GP who has decided that they need to go to hospital. 

The aim of this proactive step is to reduce delays currently being experienced by non-emergency patients, enable our emergency crews to focus on responding to emergency 999 calls, and help relieve some pressure in the wider NHS system. 

Ben Holdaway, Director of Operations at East Midlands Ambulance Service, said  “As an ambulance service, the most important thing for us is that we are able to provide emergency care to our patients when they need it. 

“Transmission rates of COVID-19 in the community have continued to rise, and we have seen an increased number of EMAS staff needing to self-isolate or be absent due to testing positive for COVID-19. 

“Combined with the intense pressure the whole NHS system is under, and the high demand on our service, some of our less urgent and non-emergency patients are waiting longer for an ambulance than they should rightfully expect. 

“Our new military colleagues will bolster the Urgent Care part of our service which attends non-emergency patients. 

“This in turn will ensure our emergency ambulance crews can focus on attending the life-threatening and serious emergencies in our communities. 

“While the introduction of military support has always been part of NHS plans in case of increased pressure, we are taking this proactive step now to safeguard the provision of a safe 999 service for our patients in the coming weeks. 

“We look forward to making our new military colleagues feel welcome at EMAS.” 

The military colleagues will not be driving on blue lights and will wear their military uniform while supporting EMAS. 

The 60 military personnel are due to begin training later this week and will complete three-day EMAS familiarisation training course led by our Clinical Education team.

They will be available to support our Urgent Care crews 16 hours a day, seven days a week. 

They will follow the EMAS values and EMAS protocols, policies and procedures, including infection prevention and control (IPC) and the wearing of appropriate personal protective equipment, and will carry out support tasks such as: 

  • driving the vehicles,
  • the safe moving and handling of adult patients and essential equipment,
  • support in Adult Basic Life support including the use of automated external defibrillation, and
  • raising any safeguarding concerns as appropriate

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