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Diamond Christmas For Mansfield Based Jewellers

19th January 2017
News, Mansfield

Diamond Christmas For Mansfield Based Jewellers

A Mansfield based jewellers are proving they have the golden touch, after figures have shown a 30 per cent increasing in takings over Christmas, when compared to the previous year.

“Xibit” based on Market Street in Mansfield have shown that high-street trading can still be a real gem when compared to online retail following the release of the figures, which is based on the amount of in store sales.

Leon Smith co-owns the shop and said “Mansfield has some amazing people here, we’ve always been looked after by the people, they come in they’ve supported what we do they like what we do and for us, customer service is they number one issue. You look after your customers, they come back”

Xibit do most of their trade in store rather than online, and Leon commented on why footfall into the store, is so positive “it’s simple – customer service. We look after our customers, we engage with our customers we’re not robots behind the counter. We treat everybody as an individual; we listen to what they want and we try and actually for fill the needs of what they’re asking for where a lot of shops just seem to have this standard package of how to deal with somebody”

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